Terms of Service

Last updated: 3 September 2026

This is a plain-English summary of the legal terms for using Speak to Quote. It isn't a substitute for reading the full text below, and it isn't legal advice to you either way — if anything here is unclear, contact us at support@speak2quote.com before relying on it.

1. Acceptance of these terms

By creating an account or using Speak to Quote ("the Service", "we", "us", "our"), you agree to these Terms of Service and to our Privacy Policy. If you don't agree, don't use the Service. You must be at least 18 years old, and using the Service on behalf of a business, to create an account.

2. What the Service does

Speak to Quote turns a spoken or typed job description into an editable, priced quote. An AI model (Claude, from Anthropic) extracts structured line items — descriptions, quantities, and prices — from what you say. The AI-generated output is a starting draft, not a finished quote: pricing, quantities, and descriptions can be wrong, out of date, or misread from your voice input, and it's your responsibility to review and correct every quote before sending it to a customer. We are not responsible for losses arising from an inaccurate quote that you sent without reviewing it.

3. Your account

You're responsible for keeping your login credentials secure, and for all activity that happens under your account.
You're responsible for the accuracy of the business details, registrations, and logo you add to your account — these appear directly on quotes sent to your customers.
You may not share one account across multiple unrelated businesses, or use the Service for anything unlawful, fraudulent, or intended to mislead a customer.

4. Subscriptions, billing, and free trials

Some features require a paid subscription (currently Starter or Pro — see current pricing on the homepage), billed monthly through Stripe. Prices shown don't include VAT: we're not currently VAT-registered, so no VAT is added to your bill. Where a plan includes a free trial, you won't be charged until the trial ends, and you can cancel at any time during the trial to avoid being charged at all.

Subscriptions renew automatically each billing period until cancelled.
You can cancel at any time from Account settings → Manage billing & cancel subscription, which opens Stripe's secure billing portal in one click — no need to call or email us. Cancelling stops future renewals; you keep access for the period you've already paid for.
If you're a UK consumer, you have a statutory 14-day right to withdraw from a new subscription without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you're an EU consumer, you have the equivalent statutory right under EU consumer law. Either way, see the Privacy Policy's Cancelling section for how this works alongside ordinary cancellation.
Prices may change with reasonable advance notice; continuing to use a paid plan after a price change takes effect means you accept the new price.

5. Acceptable use

You agree not to:

Use the Service to generate or send quotes for work you don't intend to perform, or that misrepresent pricing to defraud a customer.
Attempt to bypass usage limits, rate limits, or subscription gating (for example, by automating requests to the AI extraction feature outside normal use).
Interfere with, reverse-engineer, or attempt to gain unauthorised access to the Service, its underlying infrastructure, or other users' accounts or data.
Use the Service to send unlawful, defamatory, or abusive content to a customer via the "Send to customer" feature.

We may suspend or terminate an account that violates this section.

6. Customer-facing quote links

When you use "Send to customer", we create a shareable, unauthenticated link to a snapshot of that quote and email it to the address you provide. You're responsible for making sure that address is correct and that you have the right to contact that person on your customer's behalf. Once a quote is sent, the shared snapshot reflects the quote as it stood at that moment — editing the quote afterwards doesn't change what the customer already received or accepted.

7. Third-party services

The Service relies on third parties to operate — Google Firebase (hosting, authentication, database), Anthropic (AI extraction), and Stripe (payments) — each governed by their own terms and privacy policies in addition to this one. We aren't responsible for outages or errors originating in a third-party service we depend on, though we'll work to restore normal service as quickly as reasonably possible.

8. Disclaimer of warranties

The Service is provided "as is" and "as available". We don't guarantee that AI-extracted line items, pricing, or totals will be accurate, complete, or suitable for any particular job, or that the Service will be uninterrupted or error-free. You use AI-generated quote content at your own risk, and always subject to your own review before it reaches a customer (see Section 2).

9. Limitation of liability

To the fullest extent permitted by law, Speak to Quote isn't liable for indirect, incidental, or consequential losses (including lost profit or lost business) arising from your use of the Service, including from an inaccurate AI-generated quote, a service outage, or a third-party provider's failure. Nothing in these terms excludes or limits liability that can't lawfully be excluded or limited, such as liability for fraud or for death or personal injury caused by our negligence.

10. Termination

You can stop using the Service and cancel your subscription at any time (Section 4). We may suspend or terminate an account that breaches Section 5, or close the Service to a user with reasonable notice where we're no longer able to provide it. On termination, your right to use the Service ends, though our Privacy Policy continues to govern any data we retain afterwards.

11. Changes to these terms

We may update these terms from time to time, for example as the Service's features change. If we make material changes, we'll update the "Last updated" date above, and where appropriate let you know in the app.

12. Governing law

These terms are governed by the laws of England and Wales, and any dispute arising from them is subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer-protection rights you have in your own country of residence.

13. Contact us

Questions about these terms:
support@speak2quote.com